Sign up today and save 1000s of items from landfill
A buyer's guide to graded goods
3 mins

Buyer's Guide: Graded goods


Welcome to our buyer's guide designed to assist you in navigating the world of graded goods. In this guide, we will delve deep into the intricacies of purchasing products that have been graded, focusing particularly on small domestic appliances that are integral to everyday life. Whether you're in the market for a toaster, blender, coffee maker or beyond, we've got you covered with detailed insights and considerations.

Understanding graded goods

Graded goods, often referred to as refurbished or renewed items, are products that have been returned to the retailer or manufacturer for various reasons. These reasons can range from minor cosmetic defects to issues that required repair. After being thoroughly inspected and, if necessary, repaired, graded goods are resold at a discounted price compared to their brand-new counterparts. Grading typically follows a scale from A to C, with Grade A representing items in excellent condition and Grade C indicating products with noticeable wear or damage.

Grades explained:

  1. Grade A: These appliances are nearly indistinguishable from new products, often featuring minimal cosmetic flaws, if any. They sometimes come with full manufacturer warranties and original packaging.
  2. Grade B: Grade B appliances may have slightly more noticeable cosmetic imperfections but are still fully functional and reliable. They offer significant savings compared to Grade A items.
  3. Grade C: Appliances in this category may exhibit visible signs of wear and tear, including scratches, dents, or scuffs. While they may not look pristine, they are still in working condition and can be an economical choice

Check out our guide to understanding grading to find out more.

Factors to consider:

Reliability and safety:

-       Prioritise appliances that have undergone testing and inspection to ensure they meet safety standards.

-       Verify that electrical components, heating elements, and moving parts function properly and pose no safety hazards.

-       Check if the seller provides a warranty or guarantee for graded goods to safeguard against potential defects.

Functionality and performance:

-       Assess whether the appliance meets your specific needs and performs its intended functions effectively.

-       Check whether essential features such as heating, blending, brewing, or suction power to ensure optimal performance.

-       Consider the appliance's energy efficiency ratings to minimize long-term operating costs.

Cosmetic condition:

-      Evaluate the cosmetic condition of the appliance and determine your tolerance for imperfections.

-      Understand that minor scratches, dents, or blemishes may be present but should not compromise functionality.

-      Balance cost savings with aesthetic preferences to make an informed purchasing decision.

Price comparison and value proposition:

-       Compare prices of graded goods with brand new appliances to determine the extent of cost savings.

-       Factor in additional expenses such as shipping fees, warranty coverage, and return policies when assessing overall value.

-       Consider the longevity and durability of the appliance relative to its price to gauge its long-term value proposition.

Seller reputation and customer service:

-      Research the reputation of the seller or retailer offering graded goods to ensure reliability and credibility. Here at William George your money’s safe as if what you receive isn’t as described, we’ll refund you rather than paying the vendor.  

-      Read customer reviews, testimonials, and ratings to gauge the quality of products and level of customer service.

-      Choose sellers with transparent policies regarding returns, exchanges, and customer support to mitigate potential issues.

Environmental considerations:

-      Embrace the eco-friendly aspect of purchasing graded goods by supporting the reuse and recycling of products.

-      Opting for refurbished appliances reduces waste generation and minimises the environmental footprint associated with manufacturing new products.

-      Make a sustainable choice by extending the lifespan of appliances through the purchase of graded goods.

Popular small domestic appliances commonly available as graded goods:


-       Look for models with adjustable settings, even toasting capabilities, and durable construction.

-       Check whether the heating elements and interior surfaces for signs of wear or damage.

-       Ensure that all functions operate smoothly and efficiently.

Blenders and food processors:

-      Evaluate the power and versatility of blenders and food processors to accommodate various recipes and culinary tasks.

-      Check the condition of blades, motors, and containers for any signs of wear or malfunction.

-      Verify that safety features, such as lid locks and overload protection, are fully functional and reliable.

Coffee machines:

  • Consider factors such as brewing capacity, programmable settings, and brewing technology when selecting coffee makers and espresso machines.
  • Inspect water reservoirs, brewing components, and steam wands for cleanliness and functionality.
  • Test brewing consistency, temperature control, and frothing capabilities to ensure cafe-quality beverages at home.


-       Prioritise electric kettles with rapid heating capabilities, automatic shutoff features, and ergonomic designs.

-       Check for any signs of rust, mineral build-up, or leaks in the kettle's interior and exterior surfaces.

-       Ensure that the kettle's handle, spout, and lid operate smoothly and securely to prevent spills and accidents.

Vacuums and steam cleaners:

-       Assess the suction power, battery life, and manoeuvrability of vacuums for efficient cleaning of various surfaces.

-       Inspect attachments, filters, and dust bins for cleanliness, durability, and compatibility with different cleaning tasks.

-       Consider the versatility of steam cleaners for sanitising and disinfecting floors, upholstery, and other household surfaces.

Navigating the graded goods market requires consideration of factors such as reliability, functionality, cosmetic condition, price comparison, seller reputation, and environmental impact. By understanding the grading system, evaluating essential features, and conducting thorough research, you can make informed decisions and maximise the value of your investment in these appliances. Whether you're upgrading your kitchen, enhancing your morning routine, or simplifying household chores, graded appliances offer an extremely cost-effective and sustainable solution to meet your needs.

You’ll find regular graded goods auctions here on and plenty of choice over in our store too. Happy shopping!