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Hi there, thanks for visiting our website, I am Hannah Hamilton-Smith, Head of Customer Care.  Please find below our updated contact information which I hope you will find useful.  

We are a friendly bunch who are more than happy to help our customers with any queries or questions. We also really appreciate any feedback to help improve our service to our customers.  
Email: contact@williamgeorge.com


Our opening Hours are Monday - Friday 9am - 5pm.  

Live chat is available during working hours. We are closed on weekends and on bank holidays.

Any questions/emails will be answered during office hours.  

Please Note: Since the pandemic, our business works on a hybrid basis therefore we do not have a manned telephone line, staff are based both in the office and at home.  The best method for any urgent enquiries is by live chat or if it is outside of working hours by email.  

For queries relating to Media Enquiries please contact Helen Marvel: helen@williamgeorge.com
For queries relating to Accounts please contact: accounts@williamgeorge.com
For queries relating to delivery of customer returns pallets, please contact: logistics@williamgeorge.com
For any other queries please contact our customer care team: contact@williamgeorge.com
We aim to answer any contact within 48 hours or sooner where possible.  
We hope you have found what you are looking for, please get in touch if we can help!

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